Frequently asked questions

Yes. Everything wireless we sell pairs over standard Bluetooth with any phone, tablet or laptop. The app is optional and adds sound settings.

Each product page gives the time we measured at half volume with noise cancelling on. Louder listening shortens it; a quick ten-minute charge gives about three hours.

Everything carries a two-year warranty. If something stops working, write to us and we repair or replace it.

Order it, use it for up to thirty days, and send it back if it is not for you.

Orders placed before 3 pm leave the same working day. Delivery takes one to three working days in Portugal and three to six across Europe.

A tracking link arrives by email as soon as your parcel leaves us, and you can follow it from your account too.

Free on orders over €100, and €4.90 below that.

Cards, Apple Pay, Google Pay and PayPal, through a secure, certified payment provider. We never see your card number.

Within 30 days, write to us and we send you a free return label. Your refund follows within five working days of the parcel reaching us.